Terms of Use


Our products are designed to be light hearted and are intended for entertainment only. We will not print any products that include inappropriate language or photographs.


Here are Personalised Football Gifts Terms of Use:


  • Due to the personalised nature of the product we are unable to offer refunds once they have been despatched. If, however, your goods arrive damaged in any way - we will replace them immediately. We may ask you to photograph the goods to enable us to take the matter up with Royal Mail.

  • Only adults over the age of 18 are permitted to purchase items.

  • The users of the product and website must use both in the spirit of the company and always in an appropriate manner.

  • You agree never to create, email, purchase or print any item which will deceive, offend, harm, threaten, mistreat, defame or misrepresent any person, company, institution or the like or item associated with them.

  • You agree never to use the product to falsely obtain credibility, identity of you or others nor to purport in anyway to falsely associate yourself with others.

  • You agree never to abuse the site, product or company in any way likely to cause offence to them.

  • You use the site, it's products and services entirely at your own risk and the company and/or it's employees or representatives will not be responsible for damage or consequential damage of any type.

  • You agree to completely indemnify Personalised Football Gifts, it's employees and all related companies against any claims, harm, consequential damage or the like associated with your use of this site or any Football Gifts products.

  • You agree to refrain from using language, photographs and the like in association with this website and products which may cause offence to the company, it's employees and any member of the public.

  • Personalised Football Gifts do everything possible to ensure your item arrives safely and within the quoted time - we guarantee to despatch everything in the time we say. Unfortunately we cannot account for extenuating circumstances such as Industrial Action on the part of Royal Mail or other factors which would influence their delivery i.e. adverse weather conditions.


In the very unusual event that your parcel does not arrive within the quoted timescale, we may ask you to enquire at your local sorting office in order to help us locate the missing item.


Cancellations


Owing to the personalised nature of our product cancellations can only be accepted if work on your order has not been commenced. Because of the fast turnaround customers are advised that this can be as quick as within 1 hour of the order being placed.


We respect your privacy without exception. We do not divulge information to anyone. Personalised Football Gifts promise never to willingly or knowingly pass on any of the details provided by any customer at any time, ever.